Question 1

How quickly can you fix my sensor issues?

Accepted Answer

In most cases, we can diagnose and fix garage door sensor issues within 30-60 minutes of arrival. Our technicians carry common replacement parts on their trucks, so most sensor repairs are completed in a single visit. For same-hour emergency service, call us at (828) 481-9339.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensor issues are commonly caused by: misalignment from bumps or vibration, dirty lenses blocking the infrared beam, damaged wiring from pests or wear, power supply problems, sun interference (direct sunlight hitting sensors), or age-related component failure. Our technicians can quickly diagnose the specific cause and provide the appropriate solution.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options to help make your new door affordable. Our financing plans include 0% interest options for qualified buyers, low monthly payments, and quick approval process. Contact us for details on current financing promotions.

Question 4

What is your service area?

Accepted Answer

We serve Hudson and the surrounding Western North Carolina region including Lenoir, Morganton, Boone, Blowing Rock, Hickory, Granite Falls, Valdese, Connelly Springs, Cajah's Mountain, and Banner Elk. We offer same-hour emergency service throughout our coverage area.

Question 5

Do you provide warranties on your work?

Accepted Answer

Absolutely! All our work comes with a comprehensive 2-year warranty. This covers both parts and labor. We also offer a lifetime satisfaction guarantee - if you're not happy with our work, we'll make it right. Many of our products also carry manufacturer warranties for additional protection.

Question 6

How much does a new garage door cost?

Accepted Answer

Garage door prices vary based on size, material, insulation, and style. Basic single doors start around $800-$1,200 installed, while premium insulated doors with windows can range from $2,000-$5,000+. We offer free quotes so you can get an exact price for your specific needs without any obligation.

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